Gaming Surveillance Officers and Gaming Investigators:

Act as oversight and security agent for management and customers. Observe casino or casino hotel operation for irregular activities such as cheating or theft by either employees or patrons. May use one-way mirrors above the casino floor, cashier's cage, and from desk. Use of audio/video equipment is also common to observe operation of the business. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.

Also includes:

Gaming Surveillance Officers and Gaming Investigators:

Also includes

About the Job

Primary Industry	Law, Public Safety, Corrections, and Security
Indiana Average Salary	$41,970.00
Average Time to Fill	40 days
Typical Education	Post-secondary certificate or some college courses
Typical Experience	Over 3 months, up to and including 6 months
Current Openings
2 Year Projected Openings (2022-2024)	90
2 Year Expected Percentage Change (2022-2024)	1.86 %
10 Year Projected Openings (2021-2031)	461
10 Year Expected Percentage Change (2021-2031)	14.00 %

For more information on the new projection methodology, visit Hoosiers by the Numbers .

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Skills Profile

Essential (Soft) Skills

Essential Skills to Employers

Information Gathering
Critical Thinking
Attention to Detail
Oral Communication
Work Ethic
Decision-making
Integrity
Professionalism
Technology and Tool Usage
Following Directions
Conflict Management
Problem-solving
Written Communication

Top Job Duties and Responsibilities

Performing General Physical Activities

Employ firearms
Apply appropriate physical restraint
Serve arrest, search, or seizure warrants
Apprehend suspects or perpetrators of criminal acts
Guard area or premises
Identify public safety hazards
Enforce laws, ordinances, or regulations

Getting Information

Perform manual or electronic surveillance to detect or record suspicious or illegal activities
Operate surveillance equipment to detect suspicious or illegal activities
Investigate customer complaints
Conduct legal searches or investigations
Interview witnesses, suspects, or claimants
Investigate complaints, disturbances, or violations

Monitor Processes, Materials, or Surroundings

Detect infractions of rules
Monitor operations to ensure compliance with safety or security policies or regulations
Control authorized entry and exit in restricted areas
Monitor alarm systems to detect fires or other emergencies
Observe individuals' activities to gather information or compile evidence
Monitor entrance or exit of persons

Real-Time Job Posting Statistics

Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification	Certi - fication	Certification	Hard to Fill	Expensive to Fill
Supervisory Skills
Case Management
Financial Analysis
Witness Interviews
Customer Contact
Budgeting
Microsoft Access

Related Licensing Requirements

Occupational Riverboat Gambling License (18-0000000026)

In order to obtain a license to work in a riverboat casino, the candidate must: Be at least 18 years of age. Not have been convicted of a felony nor have been subject to disciplinary action that woul interfere with the ability to carry out professional duties. Demonstrate a level of skill of knowledge that the commission determines is necessary to perform the skills necessary for the occupation. Submit a full set of fingerprints. Pay all application and licensure fees.

- Indiana Gaming Commission (3172330046)
- http://www.in.gov/igc/