Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.

Also includes

About the Job

Indiana Average Salary $24,690.00
Average Time to Fill 34 days
Typical Education Post-secondary certificate or some college courses
Typical Experience Over 1 year, up to and including 2 years
10 Year Projected Openings (2021-2031) 152
10 Year Expected Percentage Change (2021-2031) 25.84 %

For more information on the new projection methodology, visit Hoosiers by the Numbers .

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Skills Profile

Essential (Soft) Skills

Essential Skills to Employers

Customer Service
Oral Communication
Time Management
Work Ethic

Top Job Duties and Responsibilities

Performing for or Working Directly with the Public

Assist patrons at entertainment events
Provide restaurant, food services, or lodging related customer service
Accommodate requests of passengers
Procure items or gifts for guests, clients, or meetings
Provide personal services
Accommodate guest requests and needs
Provide assistance or direction to customers
Greet customers, guests, visitors, or passengers
Sell products or services

Scheduling Work and Activities

Arrange buying party
Arrange services or reservations for patrons
Schedule recreational activities
Make travel reservations
Schedule restaurant reservations
Make travel, accommodation, or entertainment arrangements for others
Arrange transport of passengers or cargo

Communicating with Persons Outside Organization

Provide attraction or event information to patrons
Provide clients, customers, or passengers with travel information
Announce information to patrons, passengers, or others
Provide patrons with directions to locales or attractions
Inform guests of upcoming events and activities
Provide information about facilities

Real-Time Job Posting Statistics

Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
Retail Sales
Property Management
Customer Billing
Staff Management
Retail Store Management

Related Licensing Requirements

Occupational Riverboat Gambling License (18-0000000026)

In order to obtain a license to work in a riverboat casino, the candidate must: Be at least 18 years of age. Not have been convicted of a felony nor have been subject to disciplinary action that woul interfere with the ability to carry out professional duties. Demonstrate a level of skill of knowledge that the commission determines is necessary to perform the skills necessary for the occupation. Submit a full set of fingerprints. Pay all application and licensure fees.

- Indiana Gaming Commission (3172330046)

Equal Opportunity is the Law. (La Igualdad De Oportunidad Es La Ley.)
Equal Opportunity Employer/Program Auxiliary aids and services are available upon request to individuals with disabilities.