Cargo and Freight Agents:

Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Also includes

Freight Forwarders

About the Job

Indiana Average Salary $36,980.00
Average Time to Fill 33 days
Typical Education Post-secondary certificate or some college courses
Typical Experience None
10 Year Projected Openings (2021-2031) 2,818
10 Year Expected Percentage Change (2021-2031) 10.51 %

For more information on the new projection methodology, visit Hoosiers by the Numbers .

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Skills Profile

Essential (Soft) Skills

Essential Skills to Employers

Attention to Detail
Resource Allocation
Critical Thinking
Information Gathering
Work Ethic
Following Directions
Customer Service
Oral Communication
Written Communication
Conflict Management
Technology and Tool Usage

Top Job Duties and Responsibilities

Evaluating Information to Determine Compliance with Standards

Verify shipping documentation
Inspect shipments or cargo against shipping papers
Evaluate compliance of loaded cargo to regulations or specifications
Inspect cargo to ensure it is properly loaded or secured
Examine documents to verify adherence to requirements
Verify ticket or pass
Compare shipment contents to records

Guiding, Directing, and Motivating Subordinates

Oversee marine cargo handling
Coordinate shipping activities with external parties
Oversee activities related to dispatching, routing, or tracking transportation vehicles
Coordinate operational activities
Supervise clerical or administrative personnel

Performing Administrative Activities

Process individual, group, or organizational invoices
Execute sales or other financial transactions
Manage clerical or administrative activities
Answer questions from customers or the public
Process account invoices
Provide clerical assistance to customers or patients

Making Decisions and Solving Problems

Route freight shipments
Analyze shipping information to make routing decisions
Resolve operational shipping or transportation issues
Implement freight shipping or storage procedures

Getting Information

Obtain flight information from dispatcher
Arrange insurance coverage
Review maps to determine location or routes
Review schedules to obtain cargo loading information

Performing General Physical Activities

Unload materials or equipment
Load materials or equipment
Load/Unload passenger luggage or cargo
Move materials, equipment, or supplies
Carry equipment, luggage, or cases

Operating Vehicles, Mechanized Devices, or Equipment

Transport cargo
Operate vehicles or material-moving equipment
Operate cargo handling gear

Documenting/Recording Information

Record shipping information
Maintain shipping, transportation, or logistical records, reports, or files
Prepare documentation for contracts, transactions, or regulatory compliance

Monitor Processes, Materials, or Surroundings

Monitor loading processes to ensure procedural compliance
Track goods or materials
Monitor variables affecting route activities

Real-Time Job Posting Statistics

Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
Export Compliance
International Shipping
Supervisory Skills
Store Management
Supply Chain Knowledge

Equal Opportunity is the Law. (La Igualdad De Oportunidad Es La Ley.)
Equal Opportunity Employer/Program Auxiliary aids and services are available upon request to individuals with disabilities.