First-Line Supervisors of Passenger Attendants:

Supervise and coordinate activities of passenger attendants.

Also includes




About the Job


Indiana Average Salary $55,910.00
Average Time to Fill 0 days
Typical Education Post-secondary certificate or some college courses
Typical Experience
10 Year Projected Openings (2021-2031) 15,688
10 Year Expected Percentage Change (2021-2031) 7.32 %

For more information on the new projection methodology, visit Hoosiers by the Numbers .

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Skills Profile



Essential (Soft) Skills

Essential Skills to Employers

Attention to Detail
Decision-making
Information Gathering
Resource Management
Critical Thinking
Oral Communication
Leadership
Customer Service
Integrity
Professionalism
Organization
Written Communication
Following Directions
Teamwork
Planning
Work Ethic
Time Management
Technology and Tool Usage
Conflict Management
Computer Fundamentals

Top Job Duties and Responsibilities

Performing for or Working Directly with the Public

Provide customer service
Provide assistance or direction to customers
Assist individuals into or out of vehicles, boats, aircraft, or rides
Assist workers to resolve work problems
Greet customers, guests, visitors, or passengers
Assist passengers during vehicle boarding
Assist passengers to store luggage
Accommodate requests of passengers
Provide personal services to guests or patrons
Resolve customer or public complaints or problems
Assist patrons with food or wine selections
Assist patrons at entertainment events
Assist others during emergencies
Serve food or beverages
Assist customers with seating arrangements
Respond to customer problems or complaints
Discuss food or beverage issues with customers to resolve complaints and ensure satisfaction

Guiding, Directing, and Motivating Subordinates

Coordinate operational activities
Assign work to staff or employees
Manage food or beverage preparation
Oversee activities related to dispatching, routing, or tracking transportation vehicles
Direct material handling or moving activities
Direct passenger or freight transport activities
Manage food or beverage service
Coordinate activities of food service staff
Coordinate production maintenance activities
Establish priorities for employees
Oversee marine cargo handling
Supervise service workers
Manage financial activities of the organization
Coordinate maintenance or cleaning activities
Set goals for workers or staff
Supervise clerical or administrative personnel
Manage organizational or program policies
Manage quality control activities
Oversee testing or construction of prototype
Manage industrial production activities or processes
Supervise transportation, shipping, or material moving personnel
Coordinate shipping activities with external parties
Supervise industrial, production, or manufacturing personnel
Delegate administrative support activities
Supervise public, community, or governmental services personnel
Supervise maintenance workers
Direct renewable energy production operations
Supervise restaurant or lodging personnel
Manage building maintenance projects
Manage project teams
Take responsibility for safety of group
Perform human resources activities
Manage handling of hazardous, toxic, or non-compliant materials
Coordinate timing of food production activities
Manage food service or production operations

Monitoring and Controlling Resources

Manage allocation or utilization of material resources
Manage inventories or supplies
Inventory stock to ensure adequate supplies
Maintain supply or equipment inventories
Maintain inventory of office supplies
Order supplies, materials, or equipment
Maintain inventory of office equipment or furniture
Requisition stock, materials, supplies, or equipment
Monitor inventories of products or materials
Maintain food, beverage, or equipment inventories
Monitor currency, coin, or checks in cash drawer
Manage inventories of organizational resources
Inventory materials or equipment
Replenish supplies of food, tableware, or linen
Manage organizational or operational finances
Maintain inventory records
Purchase house keeping or cleaning supplies or equipment
Manage program or project budgets
Purchase materials, equipment, or other resources
Purchase furnishings, artworks, or accessories
Issue supplies, materials, or equipment
Develop operational budgets
Purchase food or beverages
Acquire supplies or equipment
Examine expenditures to ensure activities are within budget
Purchase office equipment or furniture
Maintain travel expense accounts
Collect fares or payment from customers
Collect deposits, payments, funding, or fees

Making Decisions and Solving Problems

Implement company or staff policies
Terminate personnel or staff employment
Terminate contractor employment
Discharge workers using employee dismissal guidelines
Recommend personnel actions such as promotions, transfers, and dismissals
Resolve operational shipping or transportation issues
Implement freight shipping or storage procedures
Discipline staff for infractions of rules or regulations
Resolve personnel problems
Solve workplace administrative problems
Route freight shipments
Implement air quality control measures
Align employee skills and interests with job performance objectives
Develop personnel performance objectives
Establish project teams
Solve machining tool problems
Discuss resolution of production problems or equipment malfunctions with relevant personnel
Solve production problems
Follow safety procedures for vehicle operation
Solve landscaping problems
Follow recipe instructions
Perform chemical processing emergency procedures
Identify best itinerary based on knowledge of routes
Approve changes to business processes
Modify administrative work procedures, processes, or plans
Modify food service work procedures, processes, or plans
Determine administrative policies or standards
Modify production work procedures, processes, or plans

Monitor Processes, Materials, or Surroundings

Monitor performance of others
Monitor transportation operations to ensure compliance with regulations or standards
Observe actions of participants
Monitor quality of patron experience
Monitor recreational or entertainment facility operations
Maintain consistent production quality
Monitor food services operations to ensure procedures are followed
Monitor lodging or dining facility operations
Monitor production operations to ensure compliance with regulations or standards
Identify customer intoxication
Monitor loading processes to ensure procedural compliance
Monitor electrical or mechanical equipment operation to detect problems
Monitor contract performance
Detect installation, maintenance, or repair concerns by listening for abnormalities
Ensure conformance to building regulations
Monitor conditions of production operations
Monitor assembly quality
Inspect production environment operations and processes
Track production costs
Monitor operation of mail preparation or handling machines
Monitor production or manufacturing equipment operation to detect problems
Monitor merchandise purchases
Monitor training costs
Maintain safe environment for children
Detect industrial, production, or manufacturing equipment malfunctions by listening for abnormalities

Training and Teaching Others

Orient new employees
Train service staff
Train office, administrative, or clerical personnel
Prepare operational reports or presentations
Demonstrate physical activities
Train food preparation or food service personnel
Train transportation or material moving personnel
Train others in the use of personal services related equipment
Train industrial, production, or manufacturing personnel
Instruct staff in work policies or procedures
Train janitorial, house keeping, or grounds keeping personnel
Instruct participants in recreational or fitness activities
Train others in the use of transportation, shipping, or material moving equipment
Train workers in use of props and theatrics
Train others in the use of food preparation or services related equipment
Train others in the use of industrial, production, or manufacturing related equipment
Plan learning activities for improving social behavior
Plan esteem building activities for children
Update knowledge of formal and informal learning activities
Train others in the use of office, administrative, or clerical equipment
Teach work related or interest-based courses
Teach sports rules or techniques
Teach food or nutrition principles
Instruct workers to use equipment or perform technical procedures

Scheduling Work and Activities

Schedule employee work hours
Develop maintenance schedules
Arrange delivery schedules
Schedule facility or property maintenance
Schedule meetings or events
Arrange facility schedules
Schedule meeting facilities
Schedule production work to meet deadlines
Arrange transport of cargo
Schedule product or material transportation
Arrange maintenance activities
Schedule air or surface pickup, delivery, or distribution of product
Schedule individual, group, or organizational training
Schedule recreational activities
Maintain appointment calendar


Equal Opportunity is the Law. (La Igualdad De Oportunidad Es La Ley.)
Equal Opportunity Employer/Program Auxiliary aids and services are available upon request to individuals with disabilities.