Personal Service Managers, All Other:

All personal service managers not listed separately.

Also includes

Fitness and Wellness Coordinators , Spa Managers

About the Job

Indiana Average Salary $70,790.00
Average Time to Fill 0 days
Typical Education Associate's degree
Typical Experience
10 Year Projected Openings (2021-2031) 6,937
10 Year Expected Percentage Change (2021-2031) 4.59 %

For more information on the new projection methodology, visit Hoosiers by the Numbers .

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Skills Profile

Essential (Soft) Skills

Essential Skills to Employers

Attention to Detail
Information Gathering
Critical Thinking
Resource Management
Oral Communication
Customer Service
Written Communication
Technology and Tool Usage
Following Directions
Work Ethic

Top Job Duties and Responsibilities

Making Decisions and Solving Problems

Terminate personnel or staff employment
Terminate contractor employment
Implement company or staff policies
Discharge workers using employee dismissal guidelines
Terminate vendor relationships
Recommend personnel actions such as promotions, transfers, and dismissals
Determine program eligibility
Implement employee bargaining agreements
Follow recipe instructions
Follow installation, maintenance, or repair safety procedures and regulations
Terminate client relationships
Conduct evacuation procedures
Determine food or beverage costs
Determine service or repair needs for light mechanical equipment
Diagnose mechanical problems in machinery or equipment
Approve changes to business processes
Execute employee bargaining agreements
Implement organizational process or policy changes
Authorize credit charges
Approve/Deny credit applications
Implement freight shipping or storage procedures
Diagnose malfunctioning vehicle systems based on inspection or test results
Diagnose electrical or electronic systems or equipment
Diagnose refrigeration problems
Diagnose engine problems using diagnostic equipment
Set reasonable prices
Determine administrative policies or standards
Appraise personal property or equipment
Discipline staff for infractions of rules or regulations
Modify administrative work procedures, processes, or plans
Implement health or sanitation standards
Evaluate merit of a case based on precedents, policies, laws, or regulations
Solve workplace administrative problems
Determine negligence or violation of laws or regulations
Modify food service work procedures, processes, or plans
Customize financial products or services to meet customer needs
Select media advertising services
Arrest suspects or perpetrators of criminal acts

Monitoring and Controlling Resources

Manage allocation or utilization of material resources
Manage inventories or supplies
Manage operational budgets
Manage organizational or operational finances
Order supplies, materials, or equipment
Develop operational budgets
Manage inventories of organizational resources
Requisition stock, materials, supplies, or equipment
Examine expenditures to ensure activities are within budget
Maintain food, beverage, or equipment inventories
Manage program or project budgets
Inventory stock to ensure adequate supplies
Maintain supply or equipment inventories
Replenish supplies of food, tableware, or linen
Maintain inventory of office equipment or furniture
Monitor inventories of products or materials
Maintain parts or equipment inventory
Implement financial decisions
Purchase food or beverages
Maintain inventory of office supplies
Monitor currency, coin, or checks in cash drawer
Identify internal or external resources to support project
Purchase materials, equipment, or other resources
Purchase office equipment or furniture
Track organizational funding using standard accounting practices
Purchase house keeping or cleaning supplies or equipment
Purchase stocks of merchandise or supplies
Collect deposits, payments, funding, or fees

Guiding, Directing, and Motivating Subordinates

Manage food or beverage preparation
Assign work to staff or employees
Manage food or beverage service
Coordinate activities of food service staff
Coordinate operational activities
Manage use and upkeep of organizational facilities
Manage financial activities of the organization
Manage guest services
Manage building maintenance projects
Manage waste removal and recycling programs
Supervise service workers
Manage organizational or program policies
Manage interdepartmental programs or initiatives
Supervise restaurant or lodging personnel
Manage promotional, sales, or marketing plans
Set goals for workers or staff
Manage industrial production activities or processes
Direct implementation of new procedures, policies, or programs
Direct treatment programs
Prepare employee work schedules or assignments
Manage individual and organizational contracts
Supervise clerical or administrative personnel
Oversee sales campaigns or programs
Supervise maintenance workers
Manage nutritional or food programs
Supervise public, community, or governmental services personnel
Coordinate production maintenance activities
Supervise security, law enforcement, or protective services personnel
Supervise sales or sales support personnel
Coordinate timing of food production activities
Manage food service or production operations
Supervise financial or banking personnel
Delegate administrative support activities
Supervise technical personnel
Perform human resources activities
Coordinate personnel recruitment activities

Monitor Processes, Materials, or Surroundings

Monitor performance of others
Monitor food services operations to ensure procedures are followed
Monitor lodging or dining facility operations
Track financial transactions such as deposits, payments, funding, or fees
Track production costs
Monitor financial performance
Monitor transportation operations to ensure compliance with regulations or standards
Monitor activities of individuals to ensure safety or compliance with rules
Monitor repairs or maintenance to enforce standards
Monitor regulatory compliance
Monitor training costs
Ensure conformance to building regulations
Monitor contract performance
Monitor quality of patron experience
Track sales activity or trends
Monitor organizational procedures for usefulness or potential updates
Monitor project performance metrics
Maintain consistent production quality
Monitor electrical or mechanical equipment operation to detect problems
Detect installation, maintenance, or repair concerns by listening for abnormalities
Track facility costs
Monitor merchandise purchases
Monitor consumer or market trends
Monitor trends in world trade
Monitor work areas and activities to ensure compliance with safety procedures

Documenting/Recording Information

Maintain personnel records
Record client's personal data
Maintain operational records, files, or reports
Maintain equipment service or repair records
Maintain public records
Maintain customer and account records
Document operational activities
Maintain transportation related repair or maintenance records
Maintain social service program records
Manage law enforcement or security related records or files
Maintain training records
Maintain transportation records
Maintain scientific or technical records
Maintain educational records
Record production data
Prepare financial reports
Write administrative procedures services manual
Maintain processes and procedures manual
Maintain record of expenses
Maintain financial records
Maintain call logs or records
Maintain regulatory or compliance documentation
Maintain sales records
Prepare tax returns
Prepare financial documents

Judging the Qualities of Things, Services, or People

Evaluate employee performance
Judge quality of services
Evaluate contract personnel performance
Evaluate information from employment interviews
Evaluate office operations
Inspect facilities for cleanliness
Evaluate quality of food, food ingredients, or beverages
Conduct production reviews
Evaluate applicant eligibility for employment
Evaluate applicant qualifications for employment
Evaluate personnel policies, practices, or benefits
Determine social service program status
Evaluate training programs, materials, or instructors
Determine nutritional value of foods
Evaluate advertising promotions
Determine nutritional value of menus and recipes

Performing for or Working Directly with the Public

Provide customer service
Resolve customer or public complaints or problems
Greet customers, guests, visitors, or passengers
Assist workers to resolve work problems
Provide assistance or direction to customers
Provide basic information to guests, visitors, or clients
Discuss food or beverage issues with customers to resolve complaints and ensure satisfaction
Correspond with customers to answer questions or resolve complaints
Respond to customer problems or complaints
Assist customers with seating arrangements
Assist patrons with food or wine selections
Serve food or beverages
Bus tables in dining area

Thinking Creatively

Plan menu of meal options
Establish employee performance standards
Develop business or organizational policies, programs, or standards
Determine food portions
Develop operational policies and standards
Establish recruiting procedures
Select food or beverage samples for testing
Develop records management systems
Plan meal presentations
Develop purchasing policies or procedures
Establish operational policies
Establish performance metrics for business operations
Modify recipes to produce specific food products
Develop staff policies
Create new food recipes or presentations
Develop advertising or marketing policies, procedures, or standards
Design merchandise or product displays
Generate work template for repetitive tasks
Write business project or bid proposals

Training and Teaching Others

Orient new employees
Prepare operational reports or presentations
Train service staff
Train food preparation or food service personnel
Train office, administrative, or clerical personnel
Train others in the use of personal services related equipment
Train installation, maintenance, or repair personnel
Train security, law enforcement, or protective services personnel
Train sales personnel
Train others in the use of food preparation or services related equipment
Prepare installation, repair, or maintenance reports
Instruct customers in product installation, use, or repair
Prepare public, community, or governmental service reports
Develop training materials
Develop employee orientation materials
Train others in the use of installation, maintenance, or repair related equipment
Plan learning activities for improving social behavior
Train others in the use of psychological, social sciences, or mental health related services or techniques
Train others in the use of sales related equipment
Organize training procedure manuals
Plan esteem building activities for children
Teach health or hygiene practices

Inspecting Equipment, Structures, or Material

Inspect facilities or equipment for regulatory or hazard compliance concerns
Inspect facilities, equipment, or supplies to ensure conformance to food related or personal service standards
Monitor administrative compliance with regulations or standards
Inspect facilities to determine repair or replacement needs
Inspect materials or equipment to determine need for repair or replacement
Perform safety inspection related to an installation, maintenance, or repair
Inspect property for condition, damage, or deterioration
Evaluate quality of products
Evaluate quality of materials or resources
Test vehicle computer processors to detect malfunctions
Operate vehicle engine electrical systems test equipment
Operate engine emission testing equipment
Test electrical or electronic wiring or fixtures
Test operation of malfunctioning machinery
Test electrical or electronic systems or equipment
Inspect completed repair work to ensure proper functioning
Ensure equipment is operating to prescribed standards
Test food to determine that it is cooked
Inspect installation, maintenance, or repair machinery or equipment
Inspect mechanical systems to determine if they are operating properly
Test performance of electrical, electronic, mechanical, or integrated systems or equipment
Test mechanical products or equipment
Inspect production equipment

Provide Consultation and Advice to Others

Recommend improvements to work methods, procedures, or products
Advise others on human resources situations and issues
Counsel clients regarding personal issues or problems
Recommend organizational process or policy changes
Advise individuals regarding financial matters
Match clients to public or community services
Provide advice regarding program quality or effectiveness
Advise others on storage of perishables
Advise customers on the use of products or services
Advise others on community or social services issues
Communicate health, safety, or wellness information
Help clients get needed services or resources
Provide marital advice or counseling
Advise clients or community groups on health issues
Advise others on speech or hearing topics
Recommend investments to clients
Educate clients on financial planning topics
Recommend customer payment plan
Refer patients or clients to community services or resources
Refer candidates to government services or resources

Real-Time Job Posting Statistics

Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
Wellness Services
Assisted Living
Business Development

Equal Opportunity is the Law. (La Igualdad De Oportunidad Es La Ley.)
Equal Opportunity Employer/Program Auxiliary aids and services are available upon request to individuals with disabilities.